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Item Role Of Social Presence, Choice Of Online Or Face-To-Face Group Format, And Satisfaction With Perceived Knowledge Gained In A Distance Learning Environment(Midwest Research-to-Practice Conference in Adult, Continuing, and Community Education, 2003) Stein, David S.; Wanstreet, Constance E.This mixed-methods study examined factors that contributed to satisfaction with perceived knowledge gained in a distance learning environment where collaboration represents a major portion of the course structure. Giving learners authority over the physical learning environment and offering different formats for collaboration, either online or in person, contributed to the learners’ overall satisfaction with the course. Results indicate that social presence may not have played a role in choice of distance learning format.