Servant-Leadership in Public Libraries
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Abstract
When Beverly Martin, Director of Johnson County Public Library, was asked to name the most important skill for her job, she replied without hesitation, "Leadership." Beverly emphasized that a good leader creates a working environment in which all employees feel that their contributions to the organization are valued. She noted that even new and relatively inexperienced employees may nevertheless offer valuable insights and fresh ideas to library issues. Finally, she said that she always tries to pay her staff a living wage and provide funds for their continuing professional development. Although Beverly didn't attach a name to her style of leadership, her priorities suggest some of the attributes of what is known as servant-leadership. This article will explore the concept of servant-leadership and its possible application to the management of public libraries.